Our commitment to protecting your data under the General Data Protection Regulation
tide-trail is committed to ensuring the protection of personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws. This page outlines our approach to data protection and your rights under these regulations.
For the purposes of data protection legislation, tide-trail acts as the data controller for personal information collected through this website. Our contact details are:
tide-trail
42 Industrial Avenue
Dandenong South VIC 3175
Australia
Email: [email protected]
We process personal data based on one or more of the following legal grounds:
If you are located in the European Economic Area or if GDPR otherwise applies to you, you have the following rights:
You have the right to request a copy of the personal information we hold about you, along with information about how we use it.
You have the right to request that we correct any personal information that is inaccurate or complete any information that is incomplete.
You have the right to request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.
You have the right to request that we transfer your personal information to another organisation, or directly to you, in a structured, commonly used, machine-readable format.
You have the right to object to the processing of your personal information in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
There is no fee for exercising your rights, although we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
As we are based in Australia, any personal data you provide may be transferred to and processed in Australia. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable regulations.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specific retention periods are outlined in our Privacy Policy.
We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence. For Australian residents, complaints can be directed to the Office of the Australian Information Commissioner (OAIC).
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: August 2024